The SCANeR cutomer portal is the official website for communicationg concerning any software support and help, as well as licensing help.
The following step will help guide you to create an account on the SCANeR customer portal.
If you have not received a pending notification for your request, or should you have an urgent query, we invite you to contact our support team via email at: firstname.lastname@example.org . In the email, specify the id of your user request.
Once your account has been validated, you will be able to raise customer requests via our ticketing platform. Documentations are available in English and French.